Terms & Conditions
AustralianLight has taken all reasonable care to ensure that the information contained in this website is accurate on the stated date of publication or last modification.
Pricing, Specifications & Availability
Prices, specifications, availability and terms of offers may change without notice.
Despite our best efforts and proof reading, a tiny number of items may contain pricing or typography errors. Correct pricing is validated and confirmed at the time your order is placed and processed.
All prices on the AustralianLight website are displayed in Australian dollars ($AUD).
Delivery & Shipping Information
We strive to ensure that the shipping charges which are calculated at the time of payment are accurate, however there may be situations where the calculation is incorrect and subject to slight variances. In the unlikely situation that shipping costs are higher than paid, we will try our best to cover the difference, however in cases where there is a significant difference, we reserve the right to contact you and invoice the difference.
Finished prints/frames are sent with a sensitive freight carrier who personally handles your work from the collection point through to its destination. There is no throwing your work on conveyer belts. Personal care is taken with every print. Your print can also be tracked with our sensitive freight carrier's online tracking system.
Our shipping charges include postage, packaging and full insurance for your extra peace of mind.
Once your order has been placed, we will process your details and place an order with our Printing and Framing lab. Typical wait times for fully framed products are 1-5 working days for the printing, and 2-5 working days for the framing. If there are any unexpected delays we will try to send you an e-mail message to notify you.
Returns & Refunds Policy
The utmost care is taken with all of orders and this is dealt with on a case by case basis. Sometimes however, accidents or errors may occur. AustralianLight must be notified of faulty, damaged, incorrect or missing products as soon as possible following your order being delivered. If you are in any way unsatisfied with your purchase from AustralianLight, please contact us.
Unless there are prevailing exceptional circumstances, once an order has been produced and shipped — cancellations will incur a fee of up to 100% of payments made.
Please ensure you enter the correct delivery address as goods which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.
All images displayed are subject to copyright as owned by the photographer. Use of these images for any purpose, without the prior permission of the photographer is a breach of law and may result in legal action.
Images may not be downloaded, reproduced, copied, projected, or used in any way without express written permission from the photographer and / or AustralianLight.