Frequently Asked Questions
Do you offer traditional Matte & Frame options?
Yes - We use professional photo finishers for all our work and have access to a wide range of Mattes and Frames. While we don't offer all of these additional services through our online gallery, they are available on request. Please Contact Us prior to making a purchase to discuss your specific need.
Why does the maximum size vary from image to image?
Although our more recent work has been photographed using high-end digital SLR and panoramic film cameras, it wasn't that long ago that the best & most expensive digital cameras where only 6mp or 8mp. While these cameras produced excellent images, their smaller megapixel count limits the enlargment size of an image. In order to maintain a consistant, high quality presentation throughout our images, we have set maximum image sizes based on the equipment and method of capture used.
What are the image sizes in metric & how big will they look on my wall?
Please see our Image Size Comparison for metric equivalents and room simulations.
The second measurement of the image size is not listed, why is that?
We try to work to standard image ratios, but there will always be slight variation that makes it impossible to list. This is because we compose our images to what suits the image's subject matter, rather than just some rudimentary size.
Are the image sizes listed the overall size of the finished product?
No - The quoted image size represents the longest side of the image itself. A thin photo border and up to a 4 inch / 100 mm photo matte (depending on image size) are in addition to the quoted image size. When considering wall space, please allow an additional 10 inch / 25 cm minimum (14 inch / 35 cm if framed), over and above the quoted image size for clearance.
Are images available without the decorative mattes and borders?
Yes - Please contact us prior to placing an order to discuss your special need.
Are all images printed on metallic paper?
Metallic paper is our standard presentation for all prints, where the shortest side does not exceed 110cm (inc border/matte). This is the maximum roll width of metallic paper available from the manufacturer. All larger prints will be printed on our excellent high gloss non-metallic paper.
Are images available as Print Only & tube packed for delivery?
Yes, but for international orders only, where the cost of transport is prohibitive - In order to maintain our high standard of presentation and print archival quality, all domestic orders are supplied Ready To Hang.
Can I view the images larger in your web site?
Yes - Simply click an image and it will open in a larger view for you.
Can I view samples of the actual frames that you offer?
Yes, please see our Frame Mouldings page.
I want to use a frame that matches other frames in my home, but you don't display it. Can it be ordered for me?
While we can't guarantee that we can obtain the same frame, we will certainly try. In these cases it is best that you send us a photo of the frame prior to placing your order.
Do I need to order a frame?
No - Our prints are mounted & ready to hang without frames. All paper print prices include reverse mounting to optical acrylic, an aluminium backing and a subframe for hanging. While perfectly suited to hanging without a frame, our acrylic mounts are frame ready should you want one. Please see About Our Mounts & Frames for more information.
I am not sure what frame will suit my room, can I order one later?
Yes - You are welcome to return your print to us later for framing, or simply visit your local frame shop and avoid freight charges... we don't mind either way.
I have my own image that I would like to get mounted on acrylic, can AustralianLight help?
Yes - We can process your image from RAW, fine tune your JPEGs and provide any print or framing option just as if it was one of our own. Final print size and result will largely depend on the file supplied, so please contact us to discuss your image.